The Connected Dining Experience

Restaurant

According to research, 65% of consumers expect free quality Wi-Fi when eating out, particularly in the quick serve segment. Wi-Fi is no longer “nice to have” but is now a “must have” and operators risk customers who will skip out on brands/locations known to lack sufficient access.

While access is important for customers, business operations are increasingly relying on wireless access for a number of applications. These uses include digital signs, mobile POS/payment stations, and will soon see an increase in wireless devices that record and report operational data.

Powerful guest analytics can provide useful insight to track and monitor cross store and same location visits, length of visits, and weight time abandons. By integrating additional data points such as store sales numbers, operators can identify and compare factors that impact location revenues over time including promotional/marketing campaigns.

Finally, every customer with a smartphone or device gives restaurants an additional point to engage using relevant email and SMS communications.  By connecting loyalty programs to physical devices and visits, smart operators maximize their IT investments along with guest opportunities.

• CREATE RICH AND INTELLIGENT GUEST INTERACTIONS

• TRACK VISITS OVER TIME ACROSS ALL LOCATIONS

• IDENTIFY KNOWN GUESTS ON SITE

• ACTIVITY BASED SMS OR EMAIL COMMUNICATIONS

• ENABLE WIRELESS POS TRANSACTIONS

Rich Customer Analytics

Wireless POS

Instant SMS/Email Offers

High Performance WiFi

Instant Guest Survey

Loyalty Program Integration

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